Privacy

Privacy policy

This policy explains how Aussie Escape Collection Office handles personal information when you browse this static website or contact us directly.

1. Scope

This policy applies to aussieescape.online and enquiries sent to the contact details on this site. It does not cover independent specialists or external services you choose to use.

2. Information you provide

If you email or telephone us, we may receive your name, contact details, the content of your enquiry and any documents you voluntarily provide. Please do not send sensitive identity or ownership documents in an initial enquiry.

3. Information collected by the site

The site has no account system, contact form, cookies, advertising pixels or third-party analytics. Standard server logs may record an IP address, request time, requested page, browser information and error details for security and service operation.

4. Why information is used

We use enquiry information to respond, assess whether we can assist, arrange agreed work, maintain business records and meet legal obligations. Server logs may be used to protect, diagnose and maintain the site.

5. Disclosure

We do not sell personal information. Information may be shared with service providers supporting email, hosting or professional administration, or where required by law. We will seek permission before sharing collection details with an independent specialist unless law requires otherwise.

6. Retention and security

We retain information only as long as reasonably needed for the purpose, record-keeping or legal obligations. Reasonable safeguards are used, but email and internet transmission cannot be guaranteed secure.

7. Access and correction

You may ask what personal information we hold about you, request correction, or raise a privacy concern. Australian privacy law may provide exceptions. We may need to verify identity before acting.

8. Contact and changes

Email contact@aussieescape.online or write to 50 Macquarie Street, Hobart TAS 7000. We may update this policy when practices or legal requirements change; the date above identifies the current version.